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Terms of Service

This and any Sales Order constitutes an agreement for labor and product to be manufactured and supported by Infinity Stamps, Inc. (“Infinity”) to Customer and is governed by the terms and conditions set forth below.

Payment. Payment is due by Customer upon execution of the Sales Order.
Change Orders. All change orders or “extras” from initial Sales Order, if any, or any deviation from the original Sales Order shall be authorized and valid only if approved in writing by Infinity and Customer. Neither party may waive this provision by acts or conduct. Change orders and “extras” will be charged accordingly.

Compliance. Customer shall use the Product ordered in a careful and proper manner, reasonable wear and tear and force majeure events excepted.
Return Policy.

A. Products That Come In Sealed Packages: Because Infinity cannot accept returns of Products once they have been opened, before opening each product please check its packaging and label carefully to be sure you received the correct Product. If the supplier’s original packaging and seal is still intact, you may return the Product to Infinity within 14 days of receipt for an exchange, merchandise credit or refund (excluding shipping and handling charges).

B. Products That Do Not Come In Sealed Packages: All custom-made Products are non-refundable. Stock items may be returned within 14 days of receipt for an exchange, merchandise credit or refund (excluding shipping and handling charges) if they were not used and are in perfect condition.

C. Cancellation Policy on Custom Items: Prior to production Infinity handles cancellation requests on a case by case basis. Any order that is cancelled after artwork services have begun is subject to a cancellation fee based on the amount of work completed. Please note: There are no refunds on custom Products once production has started.
D. Damaged Boxes with Damaged Content. (1) Do NOT ship the box or damaged contents back to Infinity. (2) Hold on to the damaged box, inner packaging materials and damaged contents. (3) Promptly notify Infinity and Infinity will file a claim on your behalf. (4) Infinity will resolve your issue as quickly as possible.

Governing Law. This Agreement shall be governed by and construed and enforced under the laws of the State of California and all actions or proceedings arising directly from this Sales Order shall be litigated only in courts located in Los Angeles County, California.

LIMITATION. THIS AGREEMENT (SALES ORDER) INCLUDING THIS TERMS AND CONDITIONS PAGE CONTAINS ALL OF THE AGREEMENTS, UNDERSTANDINGS, REPRESENTATIONS, CONDITIONS, WARRANTIES AND COVENANTS BETWEEN THE PARTIES HERETO. BOTH PARTIES ACKNOWLEDGE THAT THEY HAVE NOT BEEN INDUCED TO ENTER INTO THIS SALES ORDER BY ANY REPRESENTATION NOT SET FORTH IN WRITING HEREIN AND NEITHER PARTY SHALL BE LIABLE FOR ANY REPRESENTATION NOT SET FORTH IN WRITING.