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Warranty/Quality Assurance All products are covered under warranty for a minimum of 90 days, Infinity Stamps, Inc.will handle defects and repairs on your behalf within the warranty period. After the warranty period, if product repairs are needed, Infinity Stamps, Inc. is available to assist, please contact us for more information. Return Policy Cancellation Policy on Custom Items 1. The ISI Sales Team processes your order. You will receive a Sales Order via e-mail for your review. This will give you the opportunity to make sure all details and specifications are correct. There will be no need for you to respond unless corrections are needed. If no other payment arrangement has been made, your credit card will be charged within 24 hours. 2. Our Design Team takes over thereafter, to prepare a proof (layout) of your stamp(s). You will receive a proof within 2-3 business days. We offer up to three proofs per stamp for free (additional proofs are available at an additional cost). Shipping will be scheduled for 2-3 weeks from the day we receive your approval. 3. Our Production Team takes over, once you have approved your proof, creating the stamp per your specifications. As soon as your stamp is complete, your stamp is prepared by our shipping department for delivery. If you need faster service, we can accommodate a Rush Order for delivery within 7 Business days (from the day we receive your approval). |
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