ISI EXPERIENCE
Company Profile
Testimonials
Tidings - Cutting Edge

DESIGNING A STAMP
Submitting Your Artwork
Graphic Design
Font Gallery (Type Styles)
Clip Art Gallery

PRODUCTS
Custom Steel & Carbide Stamps
Steel & Brass Type Stamps & Holders
Steel Hand Stamps
Steel Inspection Stamps
Steel & Brass Hot Stamps
Branding Irons & Dies
Jewelry Stamps and Tags
Leather Impression Stamps
Magnesium Impression Plates
Clay Impression Stamps
Embossing Die Sets
Roll Dies
Presses & Marking Devices
Engraving

 


Quality Assurance Policies

Warranty/Quality Assurance
We stand behind the quality of all of our products. If you are not satisfied for any reason, contact us and we will do our best to assist you. Our customer service department is available to answer any questions you may have.

All products are covered under warranty for a minimum of 90 days, Infinity Stamps, Inc.will handle defects and repairs on your behalf within the warranty period.

After the warranty period, if product repairs are needed, Infinity Stamps, Inc. is available to assist, please contact us for more information.

Return Policy
All custom-made products are non-refundable. Stock items can be returned within 30 days if they were not used and are in perfect condition. Stock items that have been used must be returned within 14 days of receipt and are subject to a 15% re-stocking fee.

Cancellation Policy on Custom Items
Infinity Stamps, Inc. handles cancellation requests on a case by case basis. Any order that is cancelled after artwork services have begun is subject to a cancellation fee based on the amount of work completed.


What to Expect After you Place an Order
Infinity Stamps Inc. takes pride in our customer satisfaction.
Once you have placed your order you can expect the following:

1. The ISI Sales Team processes your order. You will receive a Sales Order via e-mail for your review. This will give you the opportunity to make sure all details and specifications are correct. There will be no need for you to respond unless corrections are needed. If no other payment arrangement has been made, your credit card will be charged within 24 hours.

2. Our Design Team takes over thereafter, to prepare a proof (layout) of your stamp(s). You will receive a proof within 2-3 business days. We offer up to three proofs per stamp for free (additional proofs are available at an additional cost). Shipping will be scheduled for 2-3 weeks from the day we receive your approval.

3. Our Production Team takes over, once you have approved your proof, creating the stamp per your specifications. As soon as your stamp is complete, your stamp is prepared by our shipping department for delivery.

If you need faster service, we can accommodate a Rush Order for delivery within 7 Business days (from the day we receive your approval).